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Terms of service

Terms

Terms of Supply

Last updated: 30th April 2024.

Introduction

These are the terms and conditions of supply for https://motolnks.com (Site), which is operated by MOTO LNKS Ltd trading as MOTO LNKS (we, us and our). We are a Ltd company, registered in England. Our registered company number is 15767169, and our registered office is at 32 Memorial Avenue, West Ham, London, England, E15 3BS.

The packages offered on any of the vehicles offered on this Site (Packages) is subject to these terms and conditions and by placing an order for any Package you agree to be bound by them. You confirm that you have the legal capacity to enter into a contract (Contract) and to subsequently place an order on the Site, in person or over the phone.

You should print a copy of these terms and conditions for future reference.

In addition to these terms and conditions, the following additional terms also apply to your use of the Site and its associated features:

  • Our Website Terms of Use which govern use of the Site itself;
  • Our Privacy Policy and our Cookie Policy which govern use of your personal information submitted to or via the Site;
  • Our Acceptable Use Policy which govern your use of the MOTO LNKS website;
  • The terms listed in your physical Contract when you pick up your vehicle, and

We reserve the right to change these terms and conditions from time to time by changing them on the Site, although no such change will affect any order you have already placed with us.

Use

You will primarily use the vehicle as a private hire vehicle. You shall pay fines, charges or fees relating to the vehicle and carry all liability for such offences. You will adhere to the mileage cap otherwise will promptly pay the excess mileage fees. Failure to do so will allow us to immediately cancel the contract and require the return of the Vehicle within 48 hours.

Prices

The weekly cost of packages are as quoted on the site from time to time.

We reserve the right to change prices of packages without notice.

We will not enforce any pricing changes on existing Contracts, and the price on your Contract will always remain the same unless your Contract is amended in any way.

Packages can have different features (such as Contract length) and additions (such as insurance, and breakdown cover) and are subject to change.

Payment

We accept all major card providers + Apple Pay and Google Pay

You will be charged a fixed deposit of £250 at the beginning of your rental, this is a refundable deposit and is refunded after you return the vehicle. Some or all of this deposit can be held if the vehicle is not returned in the same state as originally hired. And or, to cover financial arrears of weekly/monthly vehicle payments including any road traffic fines.

We take payments on a weekly or a monthly basis depending on your selected requirements and will charge your card on a re-occurring basis accordingly for the agreed duration of your rental period. Therefore, we suggest customers to have sufficient funds before their payment due date.

Failure to pay the weekly or monthly rental fee on the agreed due date will lead to a formal warning. If payment is still not received within 24 hours from the formal notice, will lead to the vehicle being immobilised till funds are received. Funds must be paid within 2hrs of immobilisation. If funds are still not received, termination of the contract will take place at MOTO LNKS's discretion and vehicle seized. 

Fees & Charges

You are responsible for punctually paying for charges and fees that you incur during your Contract period. This includes any charges from authorities such as penalty charge notices (PCNs) including congestion charges; as well as administrative fees incurred by ourselves. You may be charged an administrative fee in several cases, including but not Ltd to:

  • you incur any penalty charge notices, which we have to transfer the liability of from ourselves to you.
  • you miss your weekly/ monthly payments and do not settle your missed payment within 24 hours.
  • you enter the congestion charge zone in London or cross the Dartford Bridge.
  • you drive more than the 40,000 miles/year (or approx. 800 miles/week) mileage cap.

Failure to pay any outstanding sums will lead to a formal warning. If payment is still not received within 48 hours from the formal notice, will lead to the vehicle being immobilised till funds are received. Funds must be paid within 2hrs of immobilisation. If funds are still not received, termination of the contract will take place at MOTO LNKS's discretion and vehicle seized. 

Cancellation & Refunds

You can request to cancel your order or contract by emailing: info@motolnks.com

If you wish to cancel your Rental order, you may do so at any time before we deliver your vehicle. Your deposit will be refunded. On a Rental Contract, you may cancel the Contract after a minimum of 29 days subject to a 7 day notice period. Your deposit will be refunded within 10-14 days, and is subject to fees, charges, or damages to the vehicle.

Warranty & Indemnity

You acknowledge that the goods are required for the purpose of the business carried out by yourself and was selected by you on your own skill and judgement. You understand that you do not have the benefit or remedy under the consumer credit Act 1974. You have waived your right. You indemnify us against all claims, loss and damages arising from breach of the contract.

You will not attempt to sell or re-hire the vehicle and shall promptly inform us of any personal email, telephone & address change by email at info@motolnks.com